Looking for Answers To Only Lancaster Tickets Frequently Asked Questions?
If you have questions about Only Lancaster Tickets or our ticket procedures, you can find most answers in the FAQ. If you have specific issues not answered on this page, just phone our customer service line. Dial 310-312-8148 or fill out our support form.
If someone purchases a ticket from a primary ticket office -- known as the primary ticket seller -- the buyer has the choice to transfer that reservation to a different person. Dealers in the secondary market may include firms, box office promoters, licensed ticket sellers, and individuals like you. Only Lancaster Tickets has tickets from an extensive ticket marketplace, and directs results for only Lancaster and neighboring areas so you can quickly see the top tickets in your area.
The price/demand model runs the secondary market you may see that price points fluctuate as you get closer to the event. It’s not uncommon to find seats priced at less than box office pricing. You can also see in-demand tickets for sold out shows that could cost more than the original cost. The trick to the secondary ticket market is to come back over time to see what’s available in Lancaster.
Depending on the transaction, you might get your tickets in a few different ways:
Email download: A PIN code will be e-mailed to you before the show, that you should download your barcoded ticket. These e-tickets may need to be with My Ticket Tracker.
FedEx: The seller will send the tickets through FedEx. Tickets are pledged to arrive before showtime, and you will have a FedEx tracking number once they goes out.
Venue Will Call: Tickets will be waiting at the will call or main window.
Location Pick-up: Tickets will need to be collected at a close place other than the venue (no more than thirty minutes away from the event).
Paperless: The ticket seller will connect with you at the venue and go with you to the will call area.
Flash: The ticket seller will mail you a gift card that you can scan at the event gate. It will contain the initial sale information and will give a viable receipt.
You can pick an alternate shipping address -- including P.O. boxes -- for entire ticket orders placed via Only Lancaster Tickets. However, on sales past $750, the ticket seller may decline to mail to a separate address other than the billing address. Furthermore, sellers may request a signed authorization from the buyer if they need proof that the different shipping address is valid.
Instant tickets are generally available to download and print after you complete your order. Please account for processing time, which could take up to one business day. You will see a confirmation email showing you how to access your instant tickets.
To ensure you have an amazing time in Lancaster, your tickets come with a 100% Money Back Guarantee if:
The seller never fulfills your order
You receive your purchased tickets after the event starts
The venue finds your tickets invalid. (Confirmable proof must be produced by the venue in written letter format.)
The event was canceled without a rescheduled date. (Reimbursement excludes shipping fees.)
Usually, tickets off of Only Lancaster Tickets are first-come, first-served. If your order is canceled mid-process, it means another customer finished their purchase before you. Unfortunately, you will have to go back to that event and try buying a new seat.
Sellers often have several groups of tickets and can book orders more successfully if they leave off the seating numbers on the listings. Instead, you'll find the rows and larger sections to pick from. Know that your party will be situated next to your other tickets unless shown in the ticket description.
Since Only Lancaster Tickets is a resale marketplace, the ticket will have the original buyer’s name instead of yours. However, you will still be admitted to the event, as it's the bar code that's needed to enter.
To avoid ticketing scams, most tickets are one-of-a-kind units. As such, if your tickets get lost, ruined, or stolen, you can contact the seller about replacing lost tickets. However, all sales are final.
If an event is permanently called off, you are eligible for a 100% refund (shipping not reimbursed). If the event has been put off and rescheduled for a new time, your tickets will transfer to the new day.